Absolutely, we can provide you with packing materials. Please inform us during the survey and we will arrange the delivery of the necessary packing materials to your location at your preferred time.

The best time to book your moving with Family Relocation is as soon as you have determined your preferred pack date. Early booking allows us to ensure that we can accommodate your specific needs and preferences. However, if you find yourself running out of time, we will make every effort to accommodate your booking but it is always recommended to secure our services as early as possible to guarantee a smooth and efficient relocation process.

Several factors are considered when providing a quote for your relocation. The primary factors include the total volume of your goods to be moved and the specific transport service you choose. Our experienced surveyor will conduct an assessment and tailor the quote to your unique requirements, ensuring that you receive the best options that align with your specific needs and preferences.

Certainly, we offer insurance services for your goods. Our comprehensive all-risk policy provides coverage from the moment your belongings are packed to the moment they are unpacked at your destination address. The cost of your premium will be determined based on the value you declare for your shipment. This ensures that your valuable items are protected throughout the entire relocation process, offering you peace of mind.

While it is not mandatory, it is highly recommended that either you or a family member be present on the packing day. This allows for real-time communication and addressing any last-minute discussions or specific requirements that may arise. Maintaining this open communication helps build trust and ensures that your move proceeds smoothly, aligning with your expectations and preferences.

Absolutely, we offer unpacking services at your new location as part of our comprehensive end-to-end relocation solutions. Our expert team handles the unpacking process with the utmost care, ensuring a hassle-free transition into your new home or office.

Certainly, you have the option to store some of your belongings at a warehouse. We provide secure storage solutions and your items can be stored either with us at the origin or at your destination with our trusted partner companies. This flexibility allows you to store your belongings for as long as needed.

1. While specific restrictions can vary by country, there are general items that should not be included in your shipment when relocating. These include:
   
   1. Alcohol
   2. Firearms and ammunition
   3. Food items, including herbs and spices
   4. Hazardous materials, such as adhesives, ammonia, bleaches, chlorine, detergents, disinfectants, dyes, flammables, gas cylinders, insecticides, mercury thermometers, methylated spirits, paints, pesticides, photographic chemicals, pressure packs and thinners
   5. Items made from endangered animals
   6. Unprocessed furs and skins
   7. Plants, dried flowers, bulbs, seeds
   8. Pornographic material
   9. Soil or sand of any kind
   10. Weapons like swords, spears and switchblades
   
   It is important to check the specific regulations and restrictions in your destination country, as they may have additional items that are prohibited or require special permits. Complying with these regulations is crucial to ensure a smooth and legal relocation process.